Data Deletion Policy
Your guide to understanding how we handle data deletion requests at Shabellaa
Data Deletion Policy
Last updated: 16/2/2026
Shabellaa respects your right to control your personal data.
1. Requesting Data Deletion
You may request deletion of your personal data collected through WhatsApp communication, orders, and customer support interactions. To request deletion, email us at: care@shabellaa.com
Please include:
- Your registered phone number
- A brief request for data deletion
2. Processing Time
Data deletion requests are processed within 7 working days. Once processed, your data will be permanently deleted from our systems unless retention is required by law.
3. Confirmation
You will receive confirmation once your data deletion request has been completed.
4. Exceptions
Certain data may be retained if required for legal, regulatory, or compliance purposes.
5. Contact
For any questions regarding data deletion: care@shabellaa.com
By using our website and services, you agree to our data deletion practices as outlined above.
