SHABELLAA Logo

Data Deletion Policy

Your guide to understanding how we handle data deletion requests at Shabellaa

Data Deletion Policy

Last updated: 16/2/2026

Shabellaa respects your right to control your personal data.

1. Requesting Data Deletion

You may request deletion of your personal data collected through WhatsApp communication, orders, and customer support interactions. To request deletion, email us at: care@shabellaa.com

Please include:

  • Your registered phone number
  • A brief request for data deletion

2. Processing Time

Data deletion requests are processed within 7 working days. Once processed, your data will be permanently deleted from our systems unless retention is required by law.

3. Confirmation

You will receive confirmation once your data deletion request has been completed.

4. Exceptions

Certain data may be retained if required for legal, regulatory, or compliance purposes.

5. Contact

For any questions regarding data deletion: care@shabellaa.com

By using our website and services, you agree to our data deletion practices as outlined above.